Shipping policy
Processing Time:
All orders are processed within 1–3 business days. You will receive a confirmation email once your order is ready for shipment.
Delivery Time:
Delivery typically takes 5–10 business days depending on your location. Please note that delivery times are estimates and may vary due to logistics, weather, or other unforeseen circumstances.
Shipping Charges:
Shipping charges are calculated at checkout. Occasionally, we may offer free shipping promotions on select products.
Order Tracking:
Once your order is shipped, you will receive a tracking number via email or WhatsApp so you can monitor your delivery in real-time.
Damaged or Lost Items:
If your mattress arrives damaged or is lost during shipping, please contact us immediately at skylinemattress25@gmail.com or via phone/WhatsApp. We will assist you with a replacement or refund in accordance with our Return & Refund Policy.
At Skyline Mattress, your comfort is our priority, and we ensure every mattress reaches you safely, so you can sleep better from the very first night.